ihaveaplan mobile app for iPhone and iPad
Quick Claiming – Processed within a couple of days – Direct Deposit - Claim History
ihaveaplan.ca® has made claiming on the go quick and secure allowing users the ability to take pictures of their health-care receipts and receive refunds through direct deposit.
FEATURES:
• Quick claiming and reimbursement: Take pictures of your receipts, submit your claim, and have it processed within the next several business days. Get fast and secure reimbursements by direct deposit.
• Claim History: View a log of your past claims in one handy, secure place.
• Electronic Pay Direct Card: use it when visiting a pharmacist that offers pay-direct service. The pharmacist will be able to process the claim immediately.
• Coverage information: Access to your personalized coverage summary on the go.
• Set up profiles for you and your dependants to facilitate claim submission.
• Convenient access to Member Services Centre and travel emergency contacts.
• Encrypts data transmitted to insurer. Access our privacy policy here: https://my.ihaveaplan.ca/privacy
NOTES:
The app is compatible with an iPhone 4, 4S, 5, 5S, 5C, 6 or 6Plus. Requires iOS 8.3.0 or later. Can also be used on iPad.
You will need access to the Internet to enable all features of the app, such as submitting claims, but you may prepare them in advance (without Internet service).
You cannot use this app to change your coverage or to enrol dependants. Eligible dependants can be enrolled during the Change-of-Coverage Period at the beginning of the school year. Visit www.ihaveaplan.ca for deadlines and more information.
® Trademark of ASEQ | Studentcare
Pros and cons of ihaveaplan mobile app for iPhone and iPad
ihaveaplan mobile app good for
My claims got processed in 3 days! So much easier than mailing in a claim. Thanks for this GREAT app.
Love the simplicity of being able to take a photo of the receipt and submit on my iPhone.
App is fast, doesnt freeze or lag and has all the key information one needs.
Great navigation and flow!
Thanks :)
I have not received my claims back yet as I have just made them today but if this app works like its supposed it will be a huge time saver! So convenient! I cant believe weve waited this long for something so simple.
Significantly faster than snail mail, this app IS painfully slow comparative to most. Keep these points in mind before you give up!
#1. Before you use this app to submit claims, go to your Phones Settings>General> Lock Screen and change the lock timer to Never.
Whenever the phone locks or you exit this app, you lose the claim you were working on and are logged out. Annoying, but workable.
#2. When submitting a claim and you get a pop up message saying "timed out", give it a minute and then exit the app, which will automatically sign you out. When you sign back in, you will notice your recently submitted claim in the Claim History category.
This is not a great app; the UI is quirky, buttons are too small, and yes, it times out. (Just try again.) But it does what it needs to, and reasonably well. I got all set up and submitted a complex claim within 10 minutes. Remember we are talking insurance claims here...
Would love to see de-skewing (a la TinyScan) and/or uploading of documents from Google Drive or DropBox in future but thats asking a lot.
Submitting claims through the app - so much quicker and simpler than printing / filling out the form and mailing it in.
Some bad moments
This app sucks so much. I downloaded it to make claims easier but the app keeps crashing. I cant even set up a stinkin profile. I would give this review a 0 out of 5 if possible.
You cant even submit profile information. It just resets to the login screen.
Says I have to download some other app which I did even though its useless for me...and it still wont work
Tried uploading picture for receipts more than 10 times. Always error message. Piece of crap. Thought it might make claiming easier but does the exact opposite
Cant be used on an Imac or any other devices that are not Iphones…. Absolutely need an Iphone to use this app.
A student, I installed this app to lessen the inconvenience of mailing in my health claims. It is somewhat more convenient, but bugs cause it to crash frequently, necessitating repeated log-ins. It even locked up while submitting claims on a page listed "Do Not Exit." I think my claims went through because I received email notification, but otherwise I wouldnt have been sure.
Im running an up-to-date iPhone 4S.
Bottom line: does the job, but requires patience. With a few fixes this app could be a great tool. Rating: ⭐️⭐️
